STATEMENT ON LATEST WORKING GUIDELINES
We were originally expecting the government review to take place on Thursday May 7th and we made provision to put the majority of staff and all installation teams on furlough leave until we had more information around that time.
With the Prime Minister’s address on Sunday and the further detail that was released on Monday we have spent some time analysing and considering how the instructions affect how and if we can work.
As much as construction and manufacturing has been encouraged to go back to work, the intention is that this is for site work i.e. single location activity.
You may come across trades that say it is ok to work in your home because they follow guidelines from the government. Yes, there is a section on this, BUT this has been in effect since the start of lockdown and is ONLY for emergency work and not for home improvements.
Plumbers fixing burst pipes, Gas fitters repairing broken boilers. Cooks and Cleaners working with those in assisted living. Other situations that could potentially lead to risk to life. Companies such as BT, British Gas and others have put in place the very specific rules from the government.
We know there is massive pressure to break the rules.
We hope you understand that we won’t be doing that. We have all seen the daily updates and at some point would have been shocked by what we have heard. We have family members of staff within our company that are considered vulnerable, and we consider breaking the rules irresponsible.
Therefore the furlough leave is to continue.
The government is allowing you to meet up with a friend or relative you have not seen in lockdown, and still maintain the 2m social distance, in an open space. They did not say they can visit you at home. This is because ‘transmission is affected by both duration and proximity of contact’.
Therefore we can not arrange a designer appointment and spend a reasonable amount of time designing your sliding wardrobe with you in person. What we have initiated is a remote quotation process that will get to a quotation, it may take a little longer – but it will be worth it.
From the announcements we consider our business to be part of the Step 2 easement that is currently targeted for 1st June.
We will be contacting our customers with postponed installations to see what their situation may be as of 1st June and plan from there. We will be contacting those who have enquired about a quotation and be looking to work through a remote quotation with them in time for a short survey visit from that date.
Thank you for your patience at this frustrating time. We would most certainly like to get back to work.
We hope you consider our explanation clear and our plans responsible. We will also be working on a plan to ensure that when we do have contact with you in person it will be with everyone’s safety in mind.